- The customer is the purchaser of the products which covers the status of consumer, meaning for those natural and legal persons who purchase and act for purposes unrelated to any business or professional activities performed.
- The site is the set of web pages relating to Divinyl.
- The prices are the costs of the products listed on the site.
- Delivery costs are the costs of shipping products.
- Promotions are sales by Divinyl to special conditions for all or part of the products and for periods of time limited.
- The carriage is the virtual container present on the site of the products selected by the customer for the purchase.
- The conditions of sale are the above rules governing the relationship between the customer and divinyl for the purchase of products.
- Delivery indicates the timing of delivery of the order.
The offer and sale on the website divinyl.it integrate a distance contract governed by Articles 50 ff. of the Legislative Decree of 6 September 2005, n. 206 (of the Consumer Code), as well as by the Legislative Decree of 9 April 2003 n. 70 (the so-called Law on Electronic Commerce). The purchase of the products is intended for consumers.
These Conditions of sale governing the relationship between the customer and divinyl for purchase of products on the site.
The Customer is required to read carefully the conditions of sale which Divinyl puts at its disposal in order to also allow the reproduction and the programming of the above mentioned conditions in compliance with the provisions of art. 12, co. 3° of D. Lgs. n. 70/2003.
Conclusion of the contract
With the confirmation of the purchase order from the customer, the conditions of sale and additional information contained on the web site will be deemed to have fully known to and accepted by the customer.
The confirmation of the Order by Divinyl transmitted to the customer to the email address indicated shall constitute your acceptance of the contract proposal.
The contract is deemed concluded and will be binding for both parties, in the moment in which the Order Confirmation will be sent to the customer.
The order confirmation sent by mail from divinyl will contain the indication of the product(s) purchased; the price indication; the means of payment; the costs of delivery of the right of withdrawal (see page), in compliance with the provisions of art.13 of D. Lgs. n. 70/03; after the payment, you will receive an email that you will acknowledge receipt of the payment and from that moment become effective timeframes for the preparation and dispatch of your order;
Where our staff would find errors in your order or thinks your order that it cannot be processed in times and ways required you will be given timely communication. Is excluded any right of the Customer to damages or compensation, and any contractual or non-contractual liability for direct or indirect damages to people and/or things, caused by the non-acceptance, even partial, of an order or by the cancellation due to failure to make payment within the prescribed period.
In the product catalog published on the site Divinyl product availability, also being constantly updated may undergo variations not in real time and without notice.
You are purchasing products viewable and described on our site and accepted that the images of the products may not be perfectly representative of its features but may differ in color and its nuances, size or ancillary products present in fig.
Right of Withdrawal
In the case in which the courier delivers a package is visibly damaged, and/or goods escape it invites the buyer to REJECT IT, and to contact us in the shortest possible time.
All products sold by Divinyl are covered by warranty of 24 months for conformity defects, according to DL 24/02.
Sales of products via the Internet are regulated by law D. Lgs. n. 185 of 22/05/1999 that regulates the matter of distance contracts, i.e. carried out outside of business premises. The right of withdrawal is regulated by Legislative Decree No. Lgs. 206/2005. The legislation establishes the right of withdrawal, i.e. the possibility for the consumer to return the product purchased and to obtain the reimbursement of expenditure incurred.
If you have received a product incorrectly or damaged, please contact our Customer Care by sending an e-mail to the address firstname.lastname@example.org
Divinyl.it uses PayPal, a worldwide leader for online payments, allows buyers and businesses to send and receive payments online.
PayPal boasts over 100 million accounts in 190 countries and territories. It is accepted by traders around the world, on eBay and other sites.
The customer will need to provide for the payment of the goods ordered and delivered with the modalities and in the terms set out in the order.
The Supplier reserves the right to change at its discretion the methods and terms of payment to be applied in its dealings with the customer giving prompt communication to the latter.
In any case, cannot be modified terms and methods of payment related to contracts already concluded. Save a different indication of the supplier.
Any dispute arising between the customer and the supplier may not in any case allow the first to suspend payment.
Shipping and Rates
As soon as the payment is authorized and articles available, orders will be processed in the shortest possible time. Delivery times can vary as a function of the time of the order and the delivery location therefore it is necessary to check the actual time in the “Delivery Time” of the site www.ups.it.
The delivery is effected indicatively in 3/5 working days in most places in Italy.
In the case in which the user does not receive the delivery in the times aforesaid, he must communicate with us by filling out the appropriate form.
Divinyl will initiate an investigation at its courier. If the delivery is not carried out, the user will be refunded the total order including shipping costs.
We inform you that the D. 196/2003 (Code in matter of protection of personal data) guarantees that your personal data will be carried out in compliance with fundamental rights and freedoms and the dignity of individuals, with particular reference to privacy and personal identity.
We treat the data conferred with legality and correctness in the full protection of the rights of the parties concerned and in particular their confidentiality. Within the meaning of art.13 of the cited Legislative Decree, we inform you that the treatment of the data conferred has as its purpose to proceed to the execution of the contract.
Where necessary to the execution of the contract we will transmit the data to the shipping company possibly responsible as well as to other companies that will deal with the steps of the process of sale and delivery of the products. The conferment of data is obligatory in so far as is necessary to executing the contract of sale.
We also inform you that, in the case in which it is provided consent in this regard, the data can also be treated in order to provide information on initiatives, events, promotional discounts and the launching of new products. In relation to the treatment of data is possible to exert at the relevant fora the rights provided for by art. 7 D.lgs. 196/2003.
The responsible of their treatment is the legal representative, whom you may contact at any time to exercise the rights referred to in art. 7 of D. 196/2003
Informations and Complaints
for information or clarification on the conditions of sale and on products the customer can contact us through the form.